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Implementing ISO 9001 : 2000

Implementing ISO 9001 : 2000

Vikas Publishing
  • 9788125913771
  • 412 pages
  • Paperback
  • 6.25 X 9.5 inches
  • Book 500.00
  • 2003

 

ISO 9001 : 2000 is a quality management system applicable to all types of organizations world over. The standard (ISO 9001 : 2000) and the system (QMS) focus on quality assurance and customer satisfaction and exceeding customer expectations. Comprehensive and reader-friendly, this book lucidly presents the fundamentals of the standard. It explains clause by clause, an analysis of the standard along with the model manual and procedures that would act as a suitable guide for any organization.

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Part-I: Fundamentals: 1. Introduction, Part-II: "Eight" Quality Management Principles: 2. Customer Focus, 3. Leadership, 4. Involvement of People, 5. Process Approach, 6. System Approach to Management, 7. Continual Improvement, 8. Factual Approach to Decision-Making, 9. Mutually Beneficial Supplier Relationships, Part-III: Understanding the Standard: 10. Understanding PDCA Improvement Cycle, 11. The Twist-Ring Tool, 12. Differences between ISO 9001:1994 and ISO 9001: 2000, 13. Understanding ISO 9001:2000 Requirements, Part-IV: Using the Standard: 14. The QMS Documentation Requirements, 15. Writing the QMS Documentation, 16. Documentation List for ISO 9001: 2000, 17. Applying ISO 9001:2000 to ';Your Organization', 18. Auditing the Quality Management System, Part-V: Sample Documents: 19. QMS Manual of XYZ Corporation (As Per ISO 9001: 2000), 20. "Six" Mandatory Procedures of XYZ Corporation (As Per ISO 9001: 2000), 21. Optional Procedures of XYZ Corporation for a Few New Requirements (As per ISO 9001: 2000), 22. Specimen Instructions, Specifications and Lists of XYZ Corporation (As Per ISO 9001: 2000), 23. Analysis, Diagrams, Flowcharts and Tables for Process Approach • Appendices