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Implementing ISO 9001: 2000, 1/e

Implementing ISO 9001: 2000, 1/e

Vikas Publishing
  • 9788125913771
  • 412 pages
  • Paperback
  • 6.25" x 9.5" inches
  • Book 500.00

ISO 9001 : 2000 is a quality management system applicable to all types of organizations world over. The standard (ISO 9001 : 2000) and the system (QMS) focus on quality assurance and customer satisfaction and exceeding customer expectations. Comprehensive and reader-friendly, this book lucidly presents the fundamentals of the standard. It explains clause by clause, an analysis of the standard along with the model manual and procedures that would act as a suitable guide for any organization.

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    Part I: Fundamentals - Introduction

    Part II: “Eight” Quality Management Principles -
  • Customer Focus
  • Leadership
  • Involvement of People
  • Process Approach
  • System Approach to Management
  • Continual Improvement
  • Factual Approach to Decision-Making
  • Mutually Beneficial Supplier Relationships

    Part III: Understanding the Standard - Understanding PDCA Improvement Cycle
  • The Twist-Ring Tool
  • Differences between ISO 9001:1994 and ISO 9001: 2000
  • Understanding ISO 9001:2000 Requirements

    Part IV: Using the Standard -
  • The QMS Documentation Requirements
  • Writing the QMS Documentation
  • Documentation List for ISO 9001: 2000
  • Applying ISO 9001:2000 to ‘Your Organization’
  • Auditing the Quality Management System

    Part V: Sample Documents -
  • QMS Manual of XYZ Corporation (As Per ISO 9001: 2000)
  • “Six” Mandatory Procedures of XYZ Corporation (As Per ISO 9001: 2000)
  • Optional Procedures of XYZ Corporation for a Few New Requirements (As per ISO 9001: 2000)
  • Specimen Instructions, Specifications and Lists of XYZ Corporation (As Per ISO 9001: 2000)
  • Analysis, Diagrams, Flowcharts and Tables for Process Approach
  • Appendices